PERSONALIZED GIFT CARDS
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How to choose a suitable size?
How much does the shipping costs?
When can I expect my order?
How can I apply a discount code?
Can I return an item?
PERSONALIZED GIFT CARDS
If your friend's little one or someone of the kids in your extended family has a birthday and you're wondering what to give them? And you don’t want to buy something useless, which will then lie in the corner? Are you looking for a gift that can't spoil anything? By purchasing our gift card, you can be sure! Mom or dad knows best what is missing in their little one´s wardrobe!
They can choose high-quality clothing, made with a designer’s touch and available at affordable prices. Shopping TOP quality for a little STAR, ORIGINAL limited edition, has never been easier!
ATTENTION! DISCOUNT ON PERSONALIZED GIFT CARDS!
FREE SHIPPING FOR GIFT CARDS TO THE VALUE OF £20, £30 AND £40!
At checkout enter discount code: FREESHIPPINGCARD (We will deduct the shipping price of £3.79 within the UK, which is set by default for all orders
10% DISCOUNT + FREE SHIPPING ON GIFT CARDS FOR £50, £70 or £100!
At checkout enter discount code: GIFTCARD10
What does a personalized Gift Card look like?
The Gift Card is in A5 size (210mm x 148mm). On the front are the amount of the Gift Card and your personal message, which you write in a note. On the other side, there is information on how to use the gift card, code and its validity.
How to order a personalized Gift Card?
Select the value and background colour of the gift card and add it to the cart. Write in the note your personal message, which we will print on the front in the exact wording.
How do you deliver my Gift Card?
We will send you a personalized Gift Card to your email no later than 12 hours after your order. If you want to send the Gift Card by post directly to the birthday party's address, enter the name, surname and the exact address where we should send the gift card to by post in the note with your message.
If you don´t write any address in the note, we will send the Gift Card by post to your billing address.
How long is a Gift Card valid for?
The gift card is valid for 6 months from payment. The exact expiration date will be stated on the back of the Gift card.
I received a Gift Card, how can I shop?
In our e-shop www.topstaroriginal.com, select the goods, put them in the basket and before checkout click on Show order summary and in the field Discount code put the code in from your Gift Card. The value of the gift card will be deducted from the total amount of your purchase.
If the value of your purchase is lower than the value of the Gift card, you can use the Gift card for further purchases.
If the value of your purchase is higher than the value of the gift card, you will pay the remaining amount.
Do I have to use up the full amount on my first purchase?
It depends on you how many purchases you use the Gift Card's code. After each purchase, the amount paid will be deducted from the total value of the Gift Card. You can apply the Gift Card code until you have used up the full amount of the Gift Card or until the expiration date of the Gift Card.
Note - It is not possible to make a complaint or request a cash exchange for a Gift Card. If the full amount is not used up by the date indicated on the back of the Gift Card, we can not refund any outstanding amount.
If you are filtering clothing by age, we recommend that you choose 2 sizes to ensure that you will see all the clothes that might suit your little ones. It's for this reason that each supplier has a slightly different sizing.
A detailed measurement chart is in every product description. We recommend measuring your little one first and comparing the length / width with the measures in the size chart.
If your child is 5-6 years old, but you see that in the column they are cm / inches shorter, don´t be afraid to order a larger size for age 6-7.
The measurements in cm / inches are decisive, age is for guidance only.
Please check the measurements before purchasing to ensure you find the best size for your little one.
We send all UK domestic orders via Royal Mail, Collect+. It depends on the size of the package and your location. Free UK delivery for orders over £49, standard shipping for £3.79.
We have the clothes in stock in the UK and it is ready to be sent to you within the next working day, if not sooner. Your order will deliver within 3-5 working days and international orders within 5-20 working days.
If you have made-to-order clothes together with the clothes we have in our stock, we will send you this shipment as soon as we have received the sewn clothes from the supplier. The delivery time is extended from 10 to 30 days from the date of your order for the UK and from 30 to 60 days for other countries.
You will receive an e-mail as soon as the parcel is dispatched by us.
Choose the clothing, add them to the cart and go to the CHECKOUT. Then click on Show order summary, enter the discount code and click on the arrow to confirm the code. The value of the discount code is automatically deducted from the total amount to be paid.
One discount code can be used for one order. If you have more than one available, you need to choose which one to use for the given order. You can't apply 2 discount codes at the same time.
If you are unhappy with your order, please send us an e-mail to email@example.com so that we can help you.
You can return your item for up to 30 days from receiving if it is unworn, undamaged and with the original label still attached.
Unwanted items can be exchanged or refunded. If you request a refund, you will receive it within five working days after we receive the returned item and your bank details.
Please note all additional shipping charges for exchanging or returning items are to be covered by the customer.